Please check and save the schedule of general sessions. Invitations to the sessions will be sent by the School via email.

Download the Schedule of General Sessions

Pre-orientation materials


Useful Links and Contacts

Web sites of departments:

Department of Student Services

The Department of Student Services (DSS) provides services to promote student success, personal and professional development. 

We strive to create a collaborative, holistic, inclusive and supportive environment and experiences for students to develop leadership skills and become contributing members of the NU community and beyond. 

We help students in their transition to the university and adaptation to campus life and support them in navigating their non-academic and social life.

NU Student Portal


NU Library

Health and Wellness Center

Office of the Registrar

Career and Advising Center

Writing Center

 If you have questions, please refer to the contact list below:

Department/ School

Person’s Name

Focus area


Phone numbers

Center for Preparatory Studies (CPS)

Eric Wente

Student Academic Advisor


Kalamkas Sagadiyeva

Student Affairs Manager

+7 (717) 2 69 27 38


April Manabat

Library Orientation

+7 (717) 2 69 26 69

Admissions Department

Madina Bissingaliyeva

Foundation and Undergraduate admissions

+7 (717) 2 69 45 63

Bursar’s Office

Aisulu Tuktubayeva

Student bank account and cards, stipend, payment

+7 (717) 2 70 91 99

Career and Advising Center

Anuar Abu 

Career and advising, student employment

+7 (717) 2 70 65 38

Office of International Students and Scholars Services

Maulen Yegaziyev

Visa related matters, migration

+7 (717) 2 69 27 01

Sandra Real Avila

International students

+7 (717) 2 70 64 11

Office of the Registrar

Olzhas Tuyakbayev

Registration and Scheduling

+7 (717) 2 70 60 67


General inquiries

+7 (717) 2 70 65 29

University Healthcare Department



Occupational health manager 

+7 (717) 2 70 58 59

Health insurance “Jusant Garant”

Insurance coordinator 

Insurance related issues  

+7 (775) 007 84 95


+7(717) 2 69 27 27

University Health Center 


Healthcare services  

+7 (717) 2 69 26 16 

Health and Wellness Center

Yerden Nurtayev

+7 (717) 2 70 57 35

Department of Student

Student Housing

On-campus accommodation, relocation, room and roommate selection 

Student Leadership & Involvement

All questions related to the student events and Student Organizations support 

Student Advocacy

Code of Conduct, Dormitory Rules, confidential support 

Military training/enlistment

Military enlistment, enrollment verification for local military services, military registration document 

Socially Vulnerable Category

Support for SVC students


Don’t miss these dates!

August 9 – Beginning of Orientation Week (required attendance)

August 16 – First day of classes, beginning of the Fall’21 semester

Bank card & Billing

Bank card and Student ID card

Your bank card and Student ID card are incorporated for your convenience. You will receive SMS from the Jysan bank that your card is ready. Please remember you will pick up your card at the Jysan bank branch in your hometown (at the address you indicated in your application, the link to the application previously sent with the instruction for documents submission). Should you require further information, please do not hesitate to contact us by emailing us at

Financial Assistance

Nazarbayev University provides financial assistance options available for our students. The stipends are awarded to NU students based on their academic performance in accordance with the criteria set by Regulations on stipend support provision to students of the autonomous organization of education “Nazarbayev University”.

The purpose of stipend support provision to students is to stimulate research, teaching, and learning activities of conscientious students of the University, to provide social (financial) support to students, as well as partially covering their expenses during their study.

The “Nazarbayev University” Stipend

The “Nazarbayev University” Stipend is awarded to students who are studying under the “Nazarbayev University” educational grant. During the first semester of study, the “Nazarbayev University” Stipend is awarded to bachelor students unconditionally and is paid on a monthly basis. In the following semesters, the “Nazarbayev University” Stipend is awarded to bachelor students by the results of the examination session in accordance with criteria set in the Regulations.

Students studying under NUFYP and NUZYP programs receive the “Nazarbayev University” Stipend (paid on a monthly basis) for the entire program of study.

«Abay Kunanbayev» and «Ybyray Altynsarin» stipends

«Abay Kunanbayev» and «Ybyray Altynsarin» stipends were established by the University and funded by the University and/or its organizations. “Abay Kunanbayev’” stipend awarded to international students enrolled to the University. These stipends are paid under the criteria set in the Regulations on stipend support provision.

The amount of the Nazarbayev University Stipend is determined by the Government of the Republic of Kazakhstan in accordance with the legislation of the Republic of Kazakhstan. The size of the Nazarbayev University stipend is standard for «Abay Kunanbayev» and «Ybyray Altynsarin» stipends.

The PhD Support Stipend

The PhD Support Stipend is established by the University and funded from University budget funds. The PhD Support Stipend is awarded for one semester upon a student’s application and paid monthly to PhD students who comply with the established criteria by the Office of the Provost. The amount of the monthly payment is determined by the decision of the Managing Council of the University on an annual basis.

Criteria for Awarding and Payment the Nazarbayev University Stipend, «Abay Kunanbayev» and «Ybyray Altynsarin» stipends

Category of students



Type of stipend

Size of the stipend

Master students

Graduate School of Business, Graduate School of Education

School of Sciences and Humanities, School of Engineering and Digital Sciences, Graduate School of Public Policy, School of Medicine, School of Mining and Geosciences

GPA 3,0 and above

Stipend for master students


125,000 tenge

GPA 2,67 and above

Stipend for master students

School of Medicine: Doctor of Medicine Program

“Pass” in all courses

Stipend for master students


Center for Preparatory Studies

For the whole period of study



125,000 tenge


School of Sciences and Humanities, School of Engineering and Digital Sciences, Graduate School of Public Policy,Graduate School of Education, School of Mining and Geosciences

For the whole period of study



150,000 tenge

For the most up to date information on stipend opportunities, please refer to Bursar’s office: work phones: +7 (7172) 70 60 86, 70 60 32, 70 91 99, 70 90 27, office 5034 Block C2, еmail:

Course registration & Academic Procedures
  • Students at a NUZYP level are not required to self-register for courses. The School Administration will register the students for their required courses in due time. 
  • The registration dates are announced in the notification email to all students from the Office of the Registrar.
  • For any questions regarding course schedules, please contact the School Office of CPS.
IT resources

This webpage contains brief information and links to IT services for students. We hope this information will be helpful to you!

For communication with faculty and other members of the NU Community you will need a corporate email – please visit and login using credentials sent to your personal email earlier. Check your personal mailbox periodically, there will be instructions on how to access your student mail account in the form and your user credentials to other IT resources. From the moment you have access to your mail account, use it to contact the University services.

During the learning process, you will need access to the following information systems and resources:

  • Corporate PCs – all domain computers of the University;
  • – is a University electronic course management system (virtual learning environment). LMS Moodle is utilized by students and faculty in order to perform such tasks as an exchange of files, audio and video data,messaging, chat activities, forums, online quizzes and etc.; Pay special attention to Moodle, the entire learning process is closely related to Moodle. In the Moodle environment you will receive assignments and take homework, receive grades. This is one of the required resources that you must use for study. Moodle Instructions(link)
  • – is an automated information system designed to automate the academic and internal processes of the University in terms of coordination, studying in the disciplines taught, registering all of their and academic disciplines throughout the training period;
  • – provides access to the Nazarbayev University Library’s resources and services;
  • – student portal;
  • – you can recover password using the Password Recovery Service.

Learn more here on how to login to the NU information systems and services.

Here you can find answers to FAQs about the IT resources.

The first thing you need to know where to go if you have technical problems is helpdesk.

If you have any questions, you can contact the IT Help Desk via: +7 (7172) 70-62-00,


Tips for secure online learning

  1. Have an antivirus with real time monitoring capability installed on all your devices that have Internet access. Perform regular full scans; scan every downloaded file.
  2. Computers work under a user account, not an admin. Use an admin role only when it is needed, such as software installation/removal.
  3. Do not browse through web sites with adult/untrustworthy content since they can contain malware. Avoid addresses that start with http://, instead look for https:// (secure ones)
  4. Do not download/install counterfeit software, it can have malware inside that not every antiviral package can detect.
  5. Do install patches and update all your software including Operating System, this will reduce vulnerabilities.
  6. Do guard your personal information. Do not share your passwords with anyone.

Tips to fight Phishing Email Threats: *

  • Avoid strangers, check name and email address
  • Don’t rush, be suspicious of emails marked “urgent”
  • Notice mistakes in spelling and grammar
  • Beware of generic greetings, “dear sir/ma’am”
  • Don’t be lured by incredible “deals”
  • Hover over the link before you click to ensure it has a secure URL (https://)
  • Never give out personal or financial information based on an email request
  • Don’t trust links or attachments in unsolicited emails

*Taken from

International students

Live Zoom session for International students (Introduction to Kazakh culture and traditions): August 10

Time: 5-6 pm (Kazakhstan time)


Participants: Office of International Students and Scholars Services, Cultural Center «Rukhani Zhangyru», Department of Student Services, senior international students and new international students.

Description: This session will be focused on providing to international students an introduction to Kazakhstan by sharing basic information about the country, traditions, cuisine, cultural values, etiquette norms, games, etc. Additionally, there will be a small part of the session dedicated to international students´ engagement and contributions to NU life with the participation of 2-3 senior international students or alumni who will briefly share their experiences living in Kazakhstan and studying at NU. This live session pretends to achieve an early engagement of the new students before arrival to Kazakhstan through cultural exchange and mentorship involvement.


Welcome to Kazakhstan


ARRIVING IN A NEW COUNTRY can result in both practical and personal issues. Especially arriving in a non-common destination for study purposes such as Kazakhstan. But you do not have to worry!

Once you have arrived, your perspective will totally change! You will learn to love this multinational country, home of more than 130 nationalities, you will fall in love with the people and the hospitality, make life-lasting friendships, explore the beautiful landscapes, and learn about the rich history and millennial traditions of Kazakhstan!

Before taking your flight to Kazakhstan, make sure to invest part of your free time to watch any of these films and videos to start getting acquainted with Kazakh traditions, landscapes of the country, and culture, plus what to expect in Nur Sultan city.

In 1729 Kazakhstan, a ferocious Mongol tribe sweeps across the Steppes. A young man named Sartai assembles a detachment of young warriors and leads them into battle to free his country from decades of terror.


Director: Akan Satayev.

Cast: Ayan Utepbergenov, Assylkhan Tolepov.

Genre: Action, adventure, drama.


Link (with English subtitles):

Diamond Sword is a large-scale historical drama of first Kazakh Khans, which BBC called “Kazakh Game of Thrones”. The action takes place in the XV century, and the plot demonstrates the key events in formation of Kazakh statehood under the leadership of Khans Zhanibek and Kerey.


Director: Rustem Abdrashev.

Cast: Kayrat Kemalo, Doskhan Zholzhaksynov.

Genre: Action, adventure, drama.


Link (with English subtitles):

If you watched the French film “Paris, I love you”, the American “New York, I love you”, the Russian “Moscow, I love you!” Then, imagine what this picture will be about. Ten beautiful stories – vital, magical, incredible, amazing, that occur with different residents of Astana (nowadays Nur Sultan city).


Director: Egor Konchalovskiy.

Cast: Sergey Nikonenko, Natalya Hodus, Bibigul Syunshalina.

Genre: Romance, drama.




Do you want to see the beautiful landscapes of Kazakhstan and what is like to live in Nur Sultan city? Make sure to check out these videos!

The landscapes of Kazakhstan


An expat perspective in Nur Sultan city



International student community at Nazarbayev University

Welcome new members of the community!


Here at NU, we celebrate our diverse student and staff communities. Currently, our international student group has representatives from 27 different countries:











Russian Federation



South Africa



South Korea






United Kingdom


United States



You will become a cultural ambassador and help us in inviting more students to join us. Allow us to welcome you to the NU family!

We are looking forward to assisting you and supporting you with academic and non-academic activities, providing facilities for a comfortable study and living experience, giving you peer assistance of local and senior international students plus mentorship by staff members, and making your adaptation process to Kazakhstan and Nur Sultan city go smoothly.

We wish you a pleasant stay, have fun, learn a lot, meet amazing people, and enjoy your experience with us!


Experience Nazarbayev University international student contributions from home

Would you like to find more inspiration in what our international students enjoy about NU the most in terms of facilities, academic experience, and engagement on campus activities? Check out these videos!


Stories of NU fresh students from all over the world

Welcome words of international students from Italy, UK, Russia, and Mexico.


Yuan Gao´s graduation speech

International student alumni (China), MA in Eurasian Studies, class of 2016.


You should speak Qazaqsha

International students from Japan, Bangladesh, Mexico, and USA enjoying the experience of learning Kazakh during the Summer School of Russian and Eurasian Studies (June 2019):


Why study at NU?

Testimony of international students from Turkey and Mexico:


NU international students blog

Check why so many students have chosen to join us from abroad! Students from the USA, Nigeria and Mexico share their experiences.



Support services for international students


Health and Wellness Center (HWC)

The center offers psychological assistance in the form of one-to-one counseling for the entire NU community. Please take a look at the services our HWC offers to help you with your well-being and adaptation in your new country at any time.

University Healthcare Department

Pursuing a degree and keeping the NU community safe while coping COVID-19 pandemic is our goal. In the presentation, you may learn proactive and active measures implemented in NU including testing, vaccination, risk assessment, quarantine and isolation, and etc. Besides COVID-19 prevention, information on healthcare services and health insurance will aim you to stay resilient, healthy and enjoy your time with NU. We work in cooperation with “Jusan Garant” and UMC Мedical Аssistance to provide students with a wide variety of health services.


Office of International Students and Scholar services

Do you need to get a visa or not to study in Kazakhstan?

Make sure to check if you need to get a student visa to enter Kazakhstan or not before starting with any migration procedure. Know about your rights with migration as an international student depending on your country of origin. Students with permanent residence in Kazakhstan should also pay attention to the indications we give on this presentation.



How to get a visa, registration with the authorities and migration issues in Kazakhstan

It is mandatory for everyone to see this content, even if you don’t need a visa to come to Kazakhstan. Before arrival to Kazakhstan, everyone should learn the process of registration with migration authorities, learn the rules you should comply with while being holder of a student visa in Kazakhstan, plus how to renew your visa before the expiration date.


Bursar´s Office

How to open a bank account?

Here we provide information on how to open a bank account, when and where you can take your bank card, what to do in case your card is stolen or lost and how not to lose your stipend.

Useful contacts in Nazarbayev University for international students

Use this chart as a referral guide to the many student services on campus and contact information of staff members that will assist you:

Name and position

Department and division

Lines of work


Sandra Real

International students’ liaison Manager

Office of International Students and Scholars Services

Support international students in settling at Nur Sultan city

Visa and Immigration consultation

Advising in non-academic issues

Integration into the NU community (wellbeing)

Peer support of senior international students to new students

Maulen Yergaziyev

Visa and Inmigration Officer


Office of International Students and Scholars Services

Visa and immigration consultation, IIN assistance (for opening a bank account)

Support international students in settling in Nur Sultan city

Gulnaz Kalambayeva

Senior Manager

Cultural center “Rukhany Zhangyru

Promotion of Kazakh culture

Organization of Kazakh culture events on campus

Kazakh culture days for international students

Yerden Nurtayev

Senior Psychologist

Health and Wellness Center (HWC)

English-speaking psychologist

Anuar Abu


Career and Advising Center

Career and advising, student employment

Aisulu Tuktubayeva

Senior Manager

Bursar’s Office

Stipend, application form to open a bank account


Useful documents

NU international student guidelines

Everything you need to know about expenses for life in Nur Sultan, accommodation, and facilities at NU: link